How can dealerships manage negative online reviews and boost loyalty to increase their reputation in the automotive retail industry?
Make sure you remain first choice for your customers. Use integrated marketing to stay in contact when it matters most and provide a 5 star experience with every interaction.
Your dealership staff are representing your brand whenever they interact with customers. Are they delivering the best possible experience for your brand?
How can dealerships keep up with the changing customer expectations of the three car buying generations?
Creating the best service booking experience is vital in keeping the modern customer loyal to your dealership.
Aftersales competition is tough. Learn how to increase loyalty in the service department and increase your bottom line.
Ready for the connected custmer? Dealers need to understand the channels customers use, upskill their staff to manage these channels effectively and consider cover for out-of-hours queries.
10 ways a DMS can boost profitability for dealerships in the automotive retail industry.
There are always early adopters of technology – using the latest and greatest in their business and personal lives – and late adopters, who would rather let all the kinks get worked out by someone else first. And who needs a huge disruption to their business – to their life – just to upgrade technology that’s working just fine? You know the saying, “If it ain’t broke, don’t fix it.”
When you calculate the real cost of maintaining your own server, there's much more to consider than simply buying the hardware.