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Autoline Drive


PerrysMonaghan & Sons, Galway: Using Autoline Drive to maintain strong customer relationships
How Autoline Drive's integrated CRM and VHC solutions help Monaghans to communicate with their customers at vital touchpoints and improve dealership processes.

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PerrysPerrys Motor Group CDK Autoline Drive case study
Perrys Motor Group discuss process improvements and true visibility across the network thanks to CDK Global's Autoline Drive.

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SERE MotorsSERE Motors: Transforming customer communications using Autoline Drive
Sere Belfast explains how Autoline Drive helped transform their communications with their customers throughout the sales and aftersales journeys.

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Autoline DriveRoadside Garages - Keeping Londonderry drivers happy with Autoline Drive
In recent years, Roadside realised they needed a fresh edge in managing their rising volume of business: from making checks on works in progress to monitoring vehicles ordered and acquired. For help, they turned to Autoline Drive from CDK Global.

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Mobile Service Technician


Hendy GroupHendy Group
Hendy Group, a successful, family-owned business, is constantly looking at ways to improve its operations, particularly through the use of technology. However, technician job clocking and its perceived inaccuracy is one area that had proved frustrating.

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Mobile Service Advisor


Mobile Service AdvisorHendy Group
Hendy recognises that they have two distinct customer types; the commercial customer and the retail customer. Both were experiencing congestion at their busy service check-in areas at peak times and there was very little personalisation to the service – everyone was treated the same.

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VHC Touch


VHC TouchMill Garages North East Ltd.
Mill Garages have been one of the most recognisable dealership groups in the North East of England since 1947. Their name is synonymous with Volvo, having represented the franchise since 1965, and they have enjoyed a working relationship with CDK Global for 15 of those years.

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Service Online


SytnerSytner
How Sytner are using Service Online to make service bookings more convenient for their customers and benefit their business.

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Advanced Parts


PCRPCR UK Ltd launches a ‘Hub & Spoke’ parts distribution model
Peugeot Citroen Retail (PCR) UK uses Advanced Parts and WMS to move to a `Hub and Spoke’ distribution process capable of supporting multiple daily deliveries to their sites.  The solutions from CDK manage their entire distribution and warehouse process, and allow them to use wireless barcode scanners for goods-in, goods-out, and stock-check.”

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Cloud Hosting (HSP)


BallyrobertBallyrobert
Ballyrobert saves time and relieves any IT headaches by using CDK Global’s Cloud Hosting.

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Meteor GroupMeteor Group Plc
Read the reasons why Meteor Group Plc took the decision to outsource the group’s Autoline server and applications to CDK Global.

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Great CentralGreat Central
In 2009, Great Central suffered a major server memory failure followed by a collapsed backup system, resulting in the permanent loss of five days worth of Dealer Management System (DMS) data. Read how Cloud Hosting (HSP) has provided Great Central with 'peace of mind' in their business critical systems.

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Print Plan


TMSTMS Motor Group
Since the implementation of CDK’S printing solutions, TMS have been impressed by the results and they have noticed a particular improvement in the number of hardware problems they experience.

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Integrated Telephony (CTI)


Jemca ToyotaJemca Toyota and CDK’s Integrated Telephony – Never Miss a Customer Call

Jemca understand that the way customers are interacting with dealerships and making their purchases is always changing, and they decided that CTI would be an important cog in the wheel of their five-year plan.


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Knights BMWKnights BMW

In 2011, Knights BMW became one of the first pilot users of Integrated Telephony. In 2012, Knights won the prestigious Excellence in Customer Service Award from AM magazine. Coincidence? You decide.


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Knights BMWConnolly Motor Group

Connolly's decided to add Integrated Telephony (CTI) from CDK Global. They realised it could offer them the support they needed in telephony – a key component for success in any dealership.


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L&LL&L Automotive

L&L Automotive wanted to improve customer satisfaction and identify the gaps in the sales process with Integrated Telephony this was possible.


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KohlerKohler Auto

Kohler Auto has been dealing with customers since 1925 and became the first dealership in South Africa to introduce CDK Global’s Integrated Telephony (CTI) into their business.


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Hosted Telephony


BusseysBusseys Norwich

How Busseys are now able to understand, measure and use call information thanks to the combination of Autoline Drive and Hosted Telephony.


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UnitransThe Gates Group

'Hosted Telephony has changed the way we use our phone system.'


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Autoline


UnitransUnitrans - Large South African dealer group returns to Autoline

CDK Global talked to Niel Kotze, Unitrans financial executive and Hanru Oosthuizen, Unitrans IT Manager - Toyota division, about their decision and the value that Autoline is already delivering to their organisation.


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iLearn


McCarthyMcCarthy Motor Group use iLearn

When McCarthy Motor Group chose to move to the CDK Global Autoline DMS, it was imperative all stakeholders were fully trained, including their internal auditing team.


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