eBook: Introducing the new Customer Journey

Welcome to the new Age of the Customer. Today's shopper is behind the wheel for a long road trip, not a short-hop commute. They know more, share more and expect more than ever before. To win their business, you need to stay connected to your customers at every stage of their purchase journey...and beyond.

Are you ready?

Find out how you can deliver excellent customer service every step of the way with the latest eBook from CDK Global.

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Latest Insights - Customer experience


How Soon is Soon?

Watch the video to hear why speed and a quality response make all the difference with today's automotive customers.

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What’s your name again?

David Loveday, International Product Manager at CDK Global, advises the best ways to delight your customers every time they call your dealership.

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About the Insight Centre

The Insight Center was developed with the dealer in mind. With everything from white papers to instructional videos, the Insight Center is your resource for automotive tips and best practices.

About CDK Global

We provide integrated technology solutions to over 26,500 auto, truck, motorcycle, marine, recreational vehicle and heavy equipment dealers throughout the world.

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